Contents
IQRA Info Services ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit iqrainfoservices.com or use our services.
1. Information We Collect
We collect information in two ways:
Information you provide directly
- Name, email address, phone number when you contact us or place an order
- Billing and payment details (processed securely via payment gateways — we do not store card numbers)
- Domain names, hosting configuration preferences
- Messages sent through our contact form or WhatsApp
Information collected automatically
- IP address, browser type, operating system, referring URL
- Pages visited and time spent on site (via Google Analytics)
- Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
- To provision, manage and support the services you have ordered
- To send order confirmations, invoices and service-related notices
- To respond to support queries submitted via email, phone or WhatsApp
- To send promotional emails about our services (you may opt out at any time)
- To improve our website and service quality
- To comply with legal obligations under Indian law
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data. We may share data with:
- Payment processors (e.g., Razorpay, Paytm) for billing purposes
- Data centre / infrastructure providers strictly for service delivery
- Law enforcement or regulatory authorities when required by Indian law
- Business successors in the event of a merger or acquisition, with notice to affected users
4. Cookies & Tracking
We use essential cookies (required for site function) and analytics cookies (Google Analytics) to understand usage. You may disable cookies via your browser settings, though some features may not work. A cookie consent banner is shown on your first visit.
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, two-factor authentication for administrative access, regular security audits, and server-level firewalls. However, no transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data for as long as your account is active or as required by law. Upon account deletion, personal data is anonymised or deleted within 90 days, unless retention is required for legal or tax compliance.
7. Your Rights
Under the Information Technology Act 2000 and applicable Indian regulations, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing communications at any time
To exercise any of these rights, email us at privacy@iqrainfoservices.com.
8. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has submitted data, contact us immediately for removal.
9. Changes to This Policy
We may update this policy periodically. We will notify you by email or by posting a prominent notice on our website at least 14 days before changes take effect.